Terms and Conditions of Sale

These General Terms and Conditions of Sale (hereinafter «GTCS») govern the contractual relationship between Muslim Map Ltd and any merchant.
(hereinafter referred to as «the Customer») wishing to take out a subscription or pay service on the site https://muslimmap.co.

They specify the rights and obligations of the parties in connection with the sale of digital services offered by Muslim Map Ltd.
Confirmation of an order implies full and complete acceptance of these Terms and Conditions of Sale and of the Terms and Conditions of Use (TCU).

1. Legal information

Muslim Map is published by Muslim Map Ltd, a limited company registered in England and Wales under number: 16873691

Head office :

128 City Road

London

EC1V 2NX

UNITED KINGDOM

Email: [email protected]

2. Products and services offered

Muslim Map offers merchants paid subscriptions that allow them to list and promote their businesses on the platform.

The formula available is the Founder, available on a monthly or annual basis. Details of the features included in each option can be consulted on the « Pricing »on the site.

Muslim Map also provides a mobile application (iOS and Android) enabling users to search for businesses listed on the platform. Merchants with an active subscription are automatically visible on the app.

3. Rates

Prices are indicated in the currency displayed on the site and include all applicable taxes when due.

Muslim Map Ltd reserves the right to modify its prices at any time, without retroactive effect for subscriptions already in progress.
The applicable rate is the one displayed at the time of subscription or renewal.

Any promotions are valid only during the period in which they are displayed.

Merchants who subscribe during the launch period benefit from a guaranteed rate for 3 years, with no increases.

4. Order and confirmation

Subscriptions can only be taken out online on the website. https://muslimmap.co.

Before confirming payment, the Customer confirms that they have read and accepted these Terms and Conditions of Sale as well as the Terms of Use.
The order becomes firm and final after confirmation of payment and receipt of a validation email.

5. Payment

Payment for subscriptions is made online via a secure payment provider (Stripe, PayPal, or any other equivalent provider).

Muslim Map Ltd never has access to customers' banking information.

Payment is due immediately upon subscription or automatic renewal of the subscription.

In the event of non-payment, Muslim Map Ltd may suspend or terminate the account until payment is received.

5.1 Payment dispute or cancellation

Any unjustified payment dispute, in particular by opening a dispute with a payment service provider (Stripe or any other secure payment service provider), may result in immediate suspension of the account and legal action if necessary.
Muslim Map Ltd reserves the right to disclose any proof of use of the service in order to respond to such claims.

6. Duration and renewal

Subscriptions are taken out for a fixed term (monthly or yearly, depending on the offer chosen).
Unless terminated by the Customer, they are automatically renewed upon expiration for a term identical to the initial period.

The Customer may disable automatic renewal from their personal account before the expiration date.

The change from monthly to annual plan takes effect immediately. The annual fee is deducted in full at the time of the change. There is no refund for the current month. Any period started remains due.

7. Termination

The Customer may cancel their subscription at any time via their personal account or by sending a written request to [email protected].

Any period started remains due and will not be reimbursed.

The sums paid are definitively acquired by Muslim Map Ltd and do not give rise to any reimbursement, total or partial, except in the event of a serious malfunction exclusively attributable to Muslim Map Ltd rendering the service totally inaccessible for a continuous period of more than 7 days.

Non-use of the service by the customer, for whatever reason, does not entitle the customer to any refund.

No refunds will be given in the following situations:

  •  voluntary deletion of the account by the Customer ;
  • lack of business results, visibility or performance ;
  • suspension or deletion of the account due to non-compliance with the Terms of Use, the charter or misrepresentation; ;
  • non-conforming use of the service or violation of these GTC.

Muslim Map Ltd reserves the right to suspend or terminate any account in the event of non-compliance with these terms and conditions. Terms of Use or GCS, fraud, attempted fraud, or non-compliant content, without refund of amounts already paid.

8. Right of withdrawal

In accordance with the laws applicable to digital services, the Customer acknowledges that the service begins immediately upon validation of payment and expressly waives any right of withdrawal where permitted by law.

9. Billing

An invoice is automatically generated for each payment and sent to the email address associated with the merchant account.

The Customer is responsible for keeping their invoices and accounting documents.

10. Liability

Muslim Map Ltd undertakes to provide the subscribed services in accordance with their description.
However, it cannot be held liable in the event of:

  • temporary interruption of the site for maintenance, updates, or force majeure; ;

  • loss of data or malfunction related to an external service provider (hosting provider, payment provider); ;

  • fraudulent or abusive use of the account by a third party.

Muslim Map Ltd cannot be held responsible for the commercial results of merchants or the legal compliance of their activities.

Muslim Map Ltd does not guarantee any commercial results, nor a minimum number of visits, customers or sales.
The platform provides a listing service, the effectiveness of which depends in particular on:

  • the quality of the information provided by the merchant,
  • public interest in its activities,
  • of its own external communications.

10.1 Nature of service

Muslim Map Ltd provides online SEO and visibility services.

Muslim Map Ltd is not a party to the contractual relationship between merchants and their customers.

Muslim Map Ltd does not guarantee any commercial results, sales, number of customers or business performance.

11. Personal data

The data collected during subscription is necessary for managing subscriptions and billing.
They are processed in accordance with the Privacy Policy available at the following address:
https://muslimmap.co/politique-de-confidentialite

For any requests related to your data, you can contact: [email protected].

12. Force majeure

Neither party shall be held liable in the event of non-performance due to a force majeure event (natural disaster, global network failure, cyberattack, administrative decision, etc.).
The performance of the contract will be suspended for the duration of the event.

13. Changes to the Terms and Conditions

Muslim Map Ltd reserves the right to modify these terms and conditions at any time.
The changes come into effect as soon as they are published on the website.
Customers will be notified by email or notification in their personal account.

14. Applicable law and competent jurisdiction

These GTC are governed by the laws of England and Wales.

In the event of a dispute, the courts of England and Wales shall have exclusive jurisdiction, unless otherwise provided by mandatory law.

Last update: 01/03/2026